New booklet released in late June available for pickup at Downtown Presbyterian Church
For more than a decade, Where to Turn in Nashville (WTTIN) has served as a lifeline for individuals facing homelessness, poverty or housing instability across Middle Tennessee. First launched in 2013 through a collaboration between Open Table Nashville, The Contributor, and other community organizations, the guide was created to make it easier for people in crisis to find essential resources. Since its inception, more than 100,000 printed copies have been distributed across the city.
This pocket-sized phone book of resources for those in need offers information on everything from shelter and meals to mental health care and legal services. It’s a starting point for anyone navigating instability, and it can be used alone or with the help of outreach workers, case managers, or friends. The printed guide has since been expanded to include a robust online version, allowing for more comprehensive and up-to-date listings.
This year marks a shift in how the guide was produced: individuals with lived experience of homelessness were paid to help verify the information inside. Their insight ensured the accuracy and accessibility of the listings while also affirming the importance of including voices from the community the guide serves. This work was made possible by community sponsors and through a grant from the Metro Public Health Department, which is part of broader commitment to health equity and community-informed solutions.
In 2024, guides were distributed to several organizations, churches, hospitals, clinics, libraries, local businesses, social workers and individuals concerned for their neighbors in need.
The mission of WTTIN is to act as a trusted navigator for those in crisis, connecting them with support that can lead to more stable and empowered lives. By putting practical, lifesaving information in the hands of those who need it most, the guide helps bridge the gap between available services and the people they are meant to support.
“We have seen first hand how WTTIN connects people in need with services, informs service providers on resourcing options outside of their scope, and empowers community members to find help for themselves or others,” said Linda Bailey, co-editor of The Contributor. “We hope to get these guides in as many hands as possible across Middle Tennessee.”
As WTTIN looks ahead, its vision is to become the go-to resource hub in the region — a place where dignity, purpose and community are restored through connection to the right folks. The ongoing support of partner organizations, donors, and people across Nashville helps WTTIN continues to serve as a vital tool in the city’s efforts to address homelessness and poverty with compassion and clarity.
Request printed guides or view an online version of the guide by visiting wttin.org.